Privacy policy
Timely’s published information about personal data and privacy.
Read policy ↗PROCUREMENT RESOURCES
A practical starting point
for your evaluation.
Review WCAG accessibility, PCI DSS payment security, HECVAT, security and privacy, SAML 2.0 SSO, regional hosting, and library integration resources.
Company & contracting
Timely provides cloud-based Events & Venue Management software. Our proposals team can help identify the appropriate contracting entity and supporting documentation for your purchase.
CANADA
Time.ly Network Inc.
North Vancouver, British Columbia
UNITED STATES
Timely Network USA, LLC
Philadelphia, Pennsylvania
Evaluation resources
Start with our public information or request the materials relevant to your assessment.
11 resources shown
Accessibility statement
Review Timely’s published web accessibility information.
Read statement ↗Terms of service
Review the standard terms on Timely’s main website.
Read terms ↗WCAG accessibility
Review WCAG 2.1 Level AA and Section 508 conformance documentation. Request the current VPAT / Accessibility Conformance Report.
Request document ↗Security & privacy compliance
Request security, privacy, architecture, and business continuity documentation, including applicable data protection terms.
Request materials ↗Vendor registration documents
Request the business registration and tax documentation relevant to your contracting entity.
Contact procurement ↗PCI DSS payment security
Payments use PCI DSS-certified processors. Request the applicable PCI SAQ attestation and review the scope for your payment configuration.
Request PCI documentation ↗HECVAT for higher education
Full and Lite HECVAT assessments are available by request to support your institution’s cloud vendor review.
Request HECVAT ↗Single sign-on · SAML 2.0
Connect with your institution’s identity provider using SAML 2.0. Coordinate the integration and configuration with the Timely team.
Discuss SSO integration ↗Regional hosting & data residency
Discuss regional hosting options and your data residency requirements. Confirm the available region and contractual scope for your deployment.
Discuss regional hosting ↗SIP2 library integration
Connect to a compatible Integrated Library System (ILS) for library-card sign-in and patron validation. Timely coordinates the connection setup.
Discuss library integration ↗From requirements to next steps.
Share your requirements
Include your organization, procurement reference, scope, submission deadline, and any required response format.
Explore product fit
Review the relevant workflows in a tailored discussion or demonstration.
Review documentation
Review WCAG / VPAT, PCI DSS, security and privacy materials, and HECVAT for higher education. Include SSO, regional hosting, or SIP2 requirements where relevant.
Define the proposed scope
Agree the modules, configuration, services, commercial terms, and implementation approach through the formal proposal process.
Common procurement questions
Can we request a response to an RFP or RFQ?
Yes. Send the solicitation or official procurement link, including addenda and the submission deadline, to our proposals team. The team will review the scope and next steps.
Can we request a tailored demonstration?
Yes. Include the workflows and evaluation criteria that matter to your organization so the discussion can focus on your needs.
Where can we confirm certifications or data residency?
Ask our team for current, applicable evidence and the proposed hosting configuration. Certifications, contractual commitments, and residency requirements should be confirmed for your specific procurement.
Can library patrons use their library cards to sign in?
Yes. Timely supports SIP2 integration with compatible Integrated Library Systems for library-card sign-in and patron validation. Our team coordinates the connection with your library’s IT staff. The integration is scoped to patron identity and validation.
Does this website replace a formal proposal?
No. This site provides general information. Coverage, scope, pricing, service commitments, and contract terms are established in the applicable proposal and agreement.
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